The minimum age requirement to drive all vehicles is 21. There is no maximum rental age. A young driver fee of 15,000 KRW per day applies for all renters between the age of 21 and 25 wishing to rent the categories Economy, Compact, Intermediate, Standard, and Full Size and any passenger vans. A young driver fee of 30,000 KRW per day applies for all renters between the age of 21 and 25 wishing to rent the categories Premium, Luxury, and any Electric vehicles.

Vehicles cannot be driven into any other country.

Collision Damage Waiver (CDW) is an optional coverage that limits the renter's financial liability in the event of vehicle damage or theft. When CDW is purchased or included in the rental rate, the renter’s deductible is capped at 500,000 KRW per incident of damage or theft, with a maximum coverage limit of 10,000,000 KRW. This deductible applies regardless of the total repair cost or value of the loss. If CDW is not purchased or is declined, the renter may be held liable for the full cost of repairs or, in the case of theft, the total value of the vehicle. Please note that CDW is not insurance and may not cover additional costs such as towing, storage fees, or depreciation of vehicle value. Renters are advised to review their personal insurance policies to ensure adequate protection.

One-Way rentals are not permitted at this time.

We Refill - This option allows the renter to pay at the end of the rental for fuel used but not replaced. The price per liter will be higher than local fuel prices. Prepay Fuel - This option allows the renter to pay for the full tank of fuel at the time of rental and return the tank empty. No refunds will be issued for unused fuel. Prepaid fuel is available at 5% less than the local fuel prices. Customer Refills - This option allows the renter to return the vehicle with the same level of fuel as received to avoid extra fuel charges.

Personal Accident Insurance (PAI) is an optional coverage that offers protection for the renter and passengers in the event of an accident. It provides coverage for medical expenses, with a maximum limit of 15,000,000 KRW per passenger, including the driver, up to the maximum number of passengers permitted in the vehicle. In the case of accidental death, a benefit of 100,000,000 KRW is provided.

All major credit cards, issued by either American Express, MasterCard, VISA, or JCB are accepted. All cards presented must be in the renter's name. Prepaid cards, cash, checks, and debit cards are not accepted. In addition, if the renter has an online transaction, the number and name printed on the card presented by the renter must match the name and number stored for the online transaction. A deposit is not required to rent a vehicle.

Roadside Assistance Protection (RAP) is an optional 24-hour emergency service designed to provide assistance in the event of lockouts (when keys are locked inside the vehicle), jumpstarts for dead batteries, fuel delivery, and flat tire support. In cases where a spare tire is unavailable or not inflated, the vehicle will be towed. Please note, however, that the cost of a replacement tire is not covered under RAP. While RAP offers added convenience, it is not an insurance policy. Renters are encouraged to review their personal insurance coverage to ensure it adequately addresses such circumstances. If RAP is declined, any related charges will be the responsibility of the renter, who may seek reimbursement from their personal insurer.

All drivers must present a fully valid driving license. Electronic or digital driving licenses are not accepted. All drivers must have held their license for at least 1 year. In addition, all foreign renters must present a valid passport. Local renters may present a passport or another government-issued photo ID. A valid credit card in the renter's name must be presented upon collection of the vehicle. Renters are required to present either a valid Korean driver's license or an International Driving Permit (IDP) issued by a country that is a signatory to the Vienna or Geneva conventions at the time of vehicle pickup. Failure to provide a valid IDP will result in the denial of the rental. Only the A6-sized paper booklet format of the IDP is acceptable; plastic or digital versions will not be considered valid. IDPs issued by the International Drivers Association are not recognized in Korea. Renters are advised to ensure that their IDP complies with the Geneva or Vienna conventions. The IDP must be valid for the entire duration of the rental period, and only IDPs with clearly indicated validity dates will be accepted. To operate vehicles with a capacity of up to nine seats, the IDP must be classified as "Grade B." Renters must also possess a valid local driver's license that has been held for a minimum of one year. Please note that EU International Driver's Licenses are not recognized in Korea. Holders of EU licenses are required to obtain an IDP to drive within the country. International driving licenses issued by Brazil or Saudi Arabia are also not accepted, as these countries have yet to ratify the 1968 Geneva Convention. Furthermore, renters must provide a valid passport and use their personal credit card for payment at the time of vehicle pickup. Cash and debit card payments are not accepted. Customers can drive in the country of rental using their IDP for up to 1 year. Renters who do not reside in the country of rental must provide accommodation information.

There are two buildings at the Grand Hyatt Hotel Incheon, West and East Towers. The rental counter is located in the East Tower. To locate the rental desk 1. Enter the East Tower 2. Turn right towards the hotel’s front desk 3. The office is located further inside Directions from Terminal 1 Option1. If you would like to take the free circulating shuttle - operating every 10 minutes from 5.00 AM to 11.50 PM - Find Gate 8 at 3rd floor * The shuttle bus number is Airport 04. Please get off at the next stop, P5 Reserved Parking Option2. If you would like to take the Grand Hyatt shuttle bus - operating every 30 minutes from 6.05 AM to 10.05 PM - Find Gate 3C at 1st floor * The shuttle drops off at the West Tower. Please move to the East Tower next to it. Directions from Terminal 2 Option1. If you would like to take the free circulating shuttle - operating every 10 minutes from 4.38 AM to 11.48 PM - Find Gate 7 at 3rd floor * The shuttle bus number is Airport 03. Please get off at the next stop, P5 Reserved Parking Option2. If you would like to take the Grand Hyatt shuttle bus - operating every 30 minutes from 6.05 AM to 10.05 PM - Find Gate 4A at 1st floor * The shuttle drops off at the West Tower. Please move to the East Tower next to it.

Third-Party Liability (TPL) Insurance is mandatory coverage included in all rental agreements. It provides protection against legal liabilities resulting from accidents involving third parties. TPL offers unlimited coverage for bodily injury, death, and property damage to third parties. For vehicle damage, TPL covers up to 100,000,000 KRW, with any costs exceeding this limit being the responsibility of the renter. This coverage meets or exceeds the minimum legal requirements for third-party liability insurance, ensuring that renters are protected against potential legal and financial liabilities related to third-party claims.

For Non-Korean driver's license holders, an IDP with a valid passport is required. The IDP must comply with the 1949 Geneva Convention (Sept 19, 1949) or the 1968 Vienna Convention on Road Traffic. For more details, please refer to our rental policies.

Zero Excess CDW is an optional coverage that provides full protection with no deductible (excess) in the event of vehicle damage or theft. By selecting or including Zero Excess CDW, you will not be required to pay any out-of-pocket costs for each incident of damage or theft. All repair or replacement costs are fully covered, with no deductible or coverage limit applied. If CDW is declined or not included in your rental agreement, you may be held liable for the full cost of repairs, or in the case of theft, the entire value of the vehicle. Please note that Zero Excess CDW is not an insurance policy and may not cover additional costs such as towing, storage fees, or vehicle depreciation. Renters are encouraged to review their personal insurance policies to ensure comprehensive protection.